FAQs

FAQs

General information

We provide transportation services throughout Paris and surrounding areas. Whether you're in the city or arriving at an airport, we've got you covered.

You can reach us through our website’s contact page, by phone at (+33) 783856351, or by email at info@parismayaride.com. Our team is available 24/7 to assist you with any inquiries.

Yes, we offer both one-way and round-trip services to suit your travel needs. Simply select your preference when booking.

Yes, all our drivers are fully licensed and insured, ensuring your safety and comfort during every ride.

While we do our best to accommodate your preferences, driver assignments are based on availability. We ensure that all drivers meet our high standards of professionalism.

FAQs

Booking and reservations

You can easily book a ride through our website. Simply select your pick-up location, vehicle type, and time, and confirm your reservation.

Yes, you can modify or cancel your booking up to 24 hours before your scheduled pick-up. Please refer to our cancellation policy for more details.

Yes, a full payment is required at the time of booking to confirm your reservation.

Absolutely! You can book a ride on behalf of a friend, colleague, or family member by providing their details during the booking process.

For airport transfers or private rides, we typically recommend booking at least 2 hours in advance. For other services, it depends on availability.

FAQs

Pricing and payment

We accept a variety of payment methods, including credit cards, debit cards, and PayPal. 

No, we believe in transparency. The price you see during booking is the price you pay, with no hidden fees or surcharges.

Tips are not included in the price of the ride, but if you’re satisfied with the service, gratuity is always appreciated.

FAQs

Vehicle information

Yes, all our vehicles are fully insured, meeting all legal requirements to ensure your safety during travel.

Yes, we offer child seats upon request. Please make a note of your requirement during the booking process.

While we cannot guarantee a specific vehicle, we ensure that the vehicle assigned will meet your requested type (e.g., sedan, SUV, etc.).

Yes, all of our vehicles are regularly inspected and well-maintained to ensure a safe and comfortable ride.