Find answers to common questions about our transfers, pricing, and policies.
Yes. Add your flight number in the booking form so we can plan pickup timing.
Yes. You can cancel from the Manage Booking page using your reference number.
Yes. Choose “Hourly” and add your itinerary in Notes.
Open your booking in Manage Booking and click “Open invoice”.
We provide private transfers, airport pickups (CDG, Orly, Beauvais), Disneyland transfers, and long-distance rides to destinations like Normandy.
Your driver will be waiting at the customs exit with a sign displaying your name.
We monitor your flight status. If there is a delay, your driver will adjust the pickup time automatically at no extra cost.
Yes, we provide baby and booster seats free of charge upon request. Please mention this in the booking notes.
You can pay online or directly to the driver in cash or by credit card.
No. Our prices are fixed and all-inclusive. No extra charges for luggage or traffic.